Privacy Policy for Australian Casino Site Visitors
Last updated: 24 September 2026
Casino Pro Au ("we", "us", "our") operates the website casinoproau.com (the "Site"). This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit the Site.
Important Notice for Australian Visitors
Under the Interactive Gambling Act 2001 (Cth), it is unlawful for prohibited interactive gambling services — including online casinos, online pokies/slots, roulette, blackjack and online poker — to be provided to customers in Australia. Licensed Australian operators are limited to sports and race wagering. We do not promote prohibited interactive gambling services to persons in Australia, and nothing on the Site should be read as presenting offshore online casinos as legal or licensed options for Australian players.
How We Collect Personal Information
We collect information you provide directly, such as when you contact us by email, submit a form, or create an account. We also collect information automatically through your use of the Site, including device information, IP address, browser type, pages visited and referring pages. Where required by law, we obtain your consent before collecting certain categories of information.
Use of Personal Information
We use personal information to:
- operate and maintain the Site;
- respond to your enquiries and fulfil your requests;
- comply with legal and regulatory obligations, including obligations under Australian law;
- maintain the security and integrity of the Site;
- detect, prevent and investigate fraud or misuse;
- where you have consented, send you communications about the Site.
We do not send marketing materials to any person registered with BetStop, the National Self-Exclusion Register. If we become aware that a user is registered with BetStop, we will cease all marketing to that person and, where applicable, close their account.
Legal Bases for Processing
Where European data protection law (the GDPR) applies to our processing, we rely on one or more of the following bases: your consent; performance of a contract with you; compliance with a legal obligation; our legitimate interests in operating and securing the Site; or the protection of your vital interests.
Disclosure of Personal Information
We may share personal information with:
- service providers and contractors who assist in operating the Site, under confidentiality obligations;
- regulators and law enforcement authorities where required by law, including Australian authorities such as AUSTRAC, the ACMA and the ACCC where applicable;
- professional advisers; and
- third parties in connection with a reorganisation or transfer of our business, subject to this Privacy Policy.
We do not sell personal information.
Overseas Disclosure
We may store and process personal information in countries outside Australia and outside the European Economic Area. Where we do so, we take reasonable steps to ensure the information is protected in accordance with this Privacy Policy and applicable law, including by using contractual safeguards with recipients.
Cookies and Similar Technologies
The Site uses cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how the Site is used. You can control or delete cookies through your browser settings; disabling cookies may affect some features of the Site. Where consent is required before non-essential cookies are placed on your device, we request that consent through a banner when you first visit, and you may withdraw it at any time by clearing your cookies and adjusting your settings.
Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information against unauthorised access, use, alteration or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal information only as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal and regulatory obligations. After that, we delete or de-identify the information.
Your Rights
Under the Australian Privacy Principles, you may request access to the personal information we hold about you, request corrections to it, and lodge a complaint if you believe we have breached the Privacy Act 1988 (Cth). We will respond within a reasonable period.
Under the GDPR, where it applies, you have the rights to: access your personal data; rectify inaccurate data; erase your data ("right to be forgotten"); restrict or object to processing; data portability; and withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, or if you have questions about this Privacy Policy, contact us at [email protected]. We will verify your identity before acting on your request and respond within the timeframes required by applicable law.
Children
The Site is not directed at persons under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version is published on this page with the "Last updated" date above. Significant changes will be highlighted on the Site.
Contact
If you have any questions about how we handle personal information, please contact us at [email protected].