Contact Us About Casino Reviews and Editorial Queries
Need to get in touch with the Casino Pro Au team? You’ve come to the right place. We’re a small editorial operation, so email is the only channel we run — no phone lines, no messengers, no walk-in office. It keeps things simple and makes sure every message actually gets read by a person.
What to email us about
We read and respond to the following:
- Corrections. Spotted a factual error, an outdated bonus term or a broken link in one of our reviews or guides? Send us the page URL and a short description of the issue. We take accuracy seriously and prioritise fixes.
- Editorial questions. Queries about how we rate casinos, how our review process works, or requests to clarify something we’ve published.
- Partnerships and advertising. Business enquiries, content proposals and media requests.
- Feedback. General comments about the site — what works, what doesn’t, what you’d like to see more of.
How to reach us
Email: [email protected]
We aim to reply to legitimate enquiries within 2 business days. If your email involves research or fact-checking, it may take a little longer — but you’ll hear from us.
A quick note on what we can’t help with: we’re an independent information site, not a casino operator. We don’t hold accounts, process payments or handle withdrawals, so we can’t intervene in disputes with any gambling operator. If you’ve had an issue with a casino, keep screenshots, reference numbers and timestamps of your transactions and communications — that evidence matters far more than anything we could add.
If gambling has stopped being fun
This inbox is not the right place for concerns about problem gambling. Our editors can’t provide support or counselling of any kind.
If gambling is affecting you or someone you know, please contact a dedicated support service instead — in Australia, that includes Gambling Help Online (available 24/7) and the 24/7 counselling line on 1800 858 858. If you’re considering self-exclusion, BetStop, the National Self-Exclusion Register, lets you exclude from all licensed Australian interactive wagering services in one step. Be aware, though, that BetStop does not cover offshore casinos and will not close or prevent offshore accounts.
For more resources and practical tools, see our Responsible Gambling page.
Casino Pro Au Editorial Team Last updated: 24 September 2026